As a host, you can either provide your own linen and we will arrange a wash/dry/fold service each turnover, or we can hire the linen for each booking. Long term, owning your own and having it laundered works out more economical.

The cost of washing or hiring linen is typically included in the cleaning fee charged to guests.

Typically a cleaning fee is charged to guests for each booking which ensures the property is turned over and reset for the next guests. Any additional cleans such as deep cleaning is invoiced to owners as part of maintaining your property.

All booking platforms charge a fee to use their software. These fees typically range from 12-15% of the booking amount plus gst. We aim to balance competitive pricing whilst compensating for such fees by increasing the nightly rate.

As part of our service, we can provide an essentials checklist of the items you need to get your property ready for guests. This list has been developed over our years of experience hosting to determine what is really needed for optimal guest satisfaction.

We are very competitive with our commission and charge 17% plus gst of your net revenue*.

*Net revenue is calculated as follows: nightly rate minus platform fees minus promos, minus cleaning fees.

Absolutely! Having your own insurance is essential (including public liability) to ensure you are covered in the event of unexpected damages. Whilst booking platforms offer a level of coverage, it is best not to rely solely on this. We highly recommend seeking independent insurance advice about what is most appropriate for you and your property.